A telecom outage on Friday disrupted operations at Dallas-area airports, leading to ground stops, delaying over 1,800 flights, and causing hundreds of cancellations. The Federal Aviation Administration (FAA) reported that the issue stemmed from a local telephone company’s equipment and did not involve FAA systems. Ground stops were in place until 11 p.m. ET for Dallas-Fort Worth and until at least 8:45 p.m. for Dallas Love Field.
American Airlines was hit hard, canceling over 200 flights and delaying more than 500, while Southwest Airlines saw delays on more than 1,100 flights, affecting roughly a quarter of its schedule. FlightAware reported that about 20% of flights to Dallas were canceled due to the outage.
This incident follows other recent FAA communication issues, such as delays at Denver International Airport caused by automation problems between the approach control tower and air traffic control. The recurring technical problems underscore the challenges facing the aging US air traffic control system, which Congress recently allocated $12.5 billion to modernize. FAA leaders have acknowledged that technical issues are occurring almost daily, raising public concern, especially after high-profile mishaps, near-misses, staffing shortages, and a January crash that killed 67 people.