In Kolkata, 40 unlicensed contact center employees were detained for defrauding Australian citizens


In a recent operation conducted by the Kolkata Police Detective Department, a significant crackdown on an illegal call center operating within the city led to the apprehension of 40 individuals involved in fraudulent activities targeting Australian citizens.

This illicit operation, known as Translinks, was found to be operating clandestinely across three separate floors of a building, as per the police's findings.

The modus operandi employed by the employees of this fraudulent call center was to assume false identities, posing as representatives from well-established and reputable companies like Norton, Internet Service Provider Telstra, and Amazon Paybacks. Under the guise of offering refunds, they lured unsuspecting individuals into their scheme.

Once contact was established, the scammers would then exploit remote access to the victims' computers by utilizing software tools such as Team Viewer and Joho Assist. With control gained over these systems, they proceeded to illicitly transfer funds from the victims' bank accounts, funneling the stolen money into foreign bank accounts. Subsequently, these ill-gotten gains were reintroduced into the country through various means, including Hawala routes, Bitcoins, or the acquisition of gift cards.

The police operation resulted in the confiscation of a substantial amount of evidence, including 50 desktop computers, six hard drives, 12 mobile phones, three routers, two servers, and 50 IP phones, which will aid in the ongoing investigation of this intricate web of criminal activity.

 

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